• Remote management of client IT infrastructure like servers, OS, databases, network, etc
• Supporting Cognizant clients on troubleshooting issues relating to software, hardware & networking
• Understanding problems & providing remote technical resolution (telephone, mails and other tools)
• Escalating issues to specialized support groups for complex technical issues
• Coordinate on tracking status, providing updates & resolution confirmation
Date: Saturday, 13 March, 2010
Reporting Time: 8:30 am
Venue: Cognizant, Manyata Embassy Business Park, Mahogany (F2), Hebbal Outer Ring Road, Rachenahalli, Bangalore – 560045.
Candidate Checklist: Candidates to bring the following documents
• 2 copies of their resume and 1 passport size photograph
• Valid photo ID card
• Necessary academic certificates in original
Selection Process
• Step 1: Written Aptitude Test, followed by Technical & HR Interviews.
Results to be announced at the end of the day’s process
• Step 2: Shortlisted candidates to undergo 1-month training at an Authorized Vendor Training Centre. Candidate to bear 50% of the training costs
• Step 3: At the end of the training period, Cognizant will conduct a Technical Screening. All selected candidates from this process will be issued an offer letter, and on-boarded within the specified time period. |